Responsible Gambling at PokerStars Casino

At PokerStars Casino, we are committed to providing a safe and enjoyable gaming experience for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems. We encourage every player to stay in control and gamble responsibly.

Our Commitment to Player Safety

We take responsible gambling seriously and provide a range of tools and resources designed to help you manage your gaming activity. Our goal is to prevent problem gambling before it starts and to support those who may need assistance.

Responsible Gambling Tools

PokerStars Casino offers several features to help you stay in control of your play:

• Deposit Limits — set daily, weekly, or monthly limits on how much you can deposit
• Spending Limits — control the amount you wager over a chosen period
• Session Time Limits — receive reminders or be logged out after a set period of play
• Loss Limits — cap the amount you can lose within a specific timeframe
• Cool-Off Periods — take a short break from gambling for a set duration
• Self-Exclusion — temporarily or permanently close your account
• Reality Checks — receive periodic notifications about how long you have been playing
• Transaction History — review your gambling activity at any time

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Ask yourself the following questions:

• Do you spend more money or time gambling than you intended?
• Do you chase losses by continuing to play after losing?
• Has gambling affected your relationships, work, or finances?
• Do you feel anxious or irritable when trying to stop gambling?
• Do you gamble to escape stress or emotional difficulties?
• Have you borrowed money or sold possessions to fund gambling?

If you answered yes to any of these questions, we encourage you to seek support.

Tips for Gambling Responsibly

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Do not gamble under the influence of alcohol or drugs
• Balance gambling with other leisure activities
• Never view gambling as a source of income

Support Organisations

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free, confidential support:

Underage Gambling Prevention

PokerStars Casino strictly prohibits underage gambling. You must meet the minimum legal gambling age in your jurisdiction to create an account and play. We carry out age verification checks on all players and may request documentation to confirm your identity and age.

Protecting Minors

We recommend using parental control software if children have access to your devices. Never share your account details with anyone, including minors. If you suspect underage gambling activity, please contact our support team immediately.

Your wellbeing matters to us. Please use the tools available and reach out for help whenever you need it. Gambling should always be fun — if it stops being enjoyable, it is time to stop.