Privacy Policy

This Privacy Policy explains how PokerStars Casino collects, uses, stores, and protects your personal information when you access and use our website. By using our website, you acknowledge that you have read and understood this policy and agree to the practices described herein.

Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal identification information such as your name, email address, date of birth, and contact details provided during account registration.
  • Technical data including your IP address, browser type, operating system, device information, and browsing patterns on our website.
  • Account-related information such as username, preferences, and communication history with our support team.
  • Cookies and similar tracking technologies that help us understand how you navigate and use our website.

How We Use Your Information

The information we collect is used for the following purposes:

  • To create and manage your account and verify your identity.
  • To provide, maintain, and improve our services and user experience.
  • To communicate with you regarding updates, promotions, and important notices related to our services.
  • To comply with legal and regulatory obligations applicable to our operations.
  • To detect, prevent, and address fraud, security issues, and technical problems.
  • To conduct internal analytics and research aimed at enhancing our platform.

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

  • With trusted service providers who assist us in operating our website and delivering services, subject to strict confidentiality agreements.
  • When required by law, regulation, or legal process, or in response to a valid request from a governmental authority.
  • To protect the rights, property, or safety of PokerStars Casino, our users, or the public.
  • In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. While we strive to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymize it.

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Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to or restrict certain processing activities and to request data portability. To exercise any of these rights, please contact our support team.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this page periodically for the latest information on our privacy practices. Any changes will become effective upon posting the revised policy on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to our customer support team through the contact options available on our website. We are committed to addressing your inquiries promptly and transparently.